FAQ- competition costumes and dancesport dresses.
1. How do I place an order?
SASUEL costumes are carefully designed according to the customer's wishes: from concept design to the selection of fabrics and crystals, everything handled elaborately to the last detail.
We offer a wide variety of models/designs within our very own collection, which you can find on our website under the appropriate categories:Dancesport dresses, Ballroom & Latin, Boys & Girls, Salsa.
If you don't happen to find something you like, our designers can propose custom models, created with your help and input. You can send us pictures, sketches, videos, etc which may provide an inspiration for your model.
For any questions or extra information please don't hesitate to contact us via mail at email@example.com or via phone at +40 751 558 725.
2. How do I order from a remote location (outside Romania) without trying on the dresses?
We always work with the customer’s measures.
Due to this it is very important that you take your measures carefully according to the measuring-chart provided by us.
We pledge that every costume/dress will fit you perfectly if the measures are correct.*
In the case of an order with incorrect measures the customer assumes responsibility for the end product.
If changes are requested afterward for whatever reason, the customer will have to cover all shipping, but the extra charge for the changes will be supported by us.
3.How long does the manufacture of a costume/dress take?
Depends on the design:
Ballroom dress (adults and juniors) - 10-20 work-days (depends on the complexity)
Latin dress (adults and juniors) - 5-7 work-days
Men's Body or Pants - 3-7 work-days
Junior Ballroom Vest and pants -7-10 work-days
Children's basic dresses - 3-5 work-days
Training outfits - 3-5 work-days
For dance team uniforms/costumes please contact us at firstname.lastname@example.org.
4.Do you ship to other countries as well?
Yes, we ship to locations all around the world via TNT and EMS courier. Packages usually arrive to the destination within 2 to 5 working days after postage.
For a shipping fee quotation please contact us at email@example.com.
5.How do I pay?
To avoid frivolity and to build a healthy collaboration we require a 50% down-payment of the entire order fee in advance. The down-payment can be paid on Paypal, or transferred into our bank account when the project starts, and the remaining sum will be paid/transferred once the costume is ready, before shipping.
- Bank transfer
- Western union (external: whole world)